Cancellation Policy

CANCELLATION POLICY

At Studio M Salon and Spa we respect your time and appreciate that you are choosing to spend your time with us. We’ve created our Cancellation Policy to provide the utmost versatility and convenience to our guests. Booking a reservation is your acceptance of our Cancellation Policy; therefore please be certain you’ve reviewed and agreed to these terms.

At the time of book, you will be asked to secure your reservation with a major credit card. Your card will not be charged unless the Cancellation Policy is breached. When rescheduling or cancelling a reservation, we ask that you give us advance notice (please review guidelines below). Last minute cancellations or rescheduled reservations are subject to a service charge. The service charge will be waived if we are able to fill your designated time slot. We always do our best in filling these reservations to avoid the service charge to your account.

 Advance Notice Policy  Single Treatment  Multiple Treatment  Group Bookings
How far in advance should I call if I need to cancel to avoid a service charge?  24 Hours Prior  48 Hours Prior  2 Weeks
What is the service fee if I cancel or reschedule after this point?  50% 50% 100%
What is the service fee if I completely miss the appointment without any notice?  100%   100%  100%